Joint Commission on Accreditation of Healthcare Organizations

The Joint Commission is an independent, not-for-profit, national body that oversees the safety and quality of health care and other services provided in accredited organizations.

By demonstrating compliance with The Joint Commission‘s national standards for health care quality and safety, Covenant Medical Center – Wheaton Franciscan Healthcare (including Cancer Treatment Center, Covenant Clinic locations, Covenant Home Medical, Kimball Ridge Center, Occupational Health Partners and Laboratory) and Sartori Memorial Hospital - Wheaton Franciscan Healthcare and Mercy Hospital of Franciscan Sisters Laboratory have earned the Joint Commission’s Gold Seal of Approval™.

Patients, their families, caregivers and others can contact the Joint Commission to share concerns regarding quality of care issues at accredited health care organizations. The Joint Commission can be contacted through the following methods:

Mail:
Division of Accreditation Operations Office of Quality Monitoring
Joint Commission on Accreditation of Healthcare Organizations
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

Phone:
(800) 994-6610

Fax:
(630) 792-5636

E-mail:
complaint@jcaho.org