Bryce Nielsen, LPN, honored with The DAISY Award for Extraordinary Nurses
MercyOne nurses are now being honored with The DAISY Award for Extraordinary Nurses! The award is part of the DAISY Foundation's program to recognize the super-human efforts nurses perform every day.
Bryce Nielsen, LPN, was surprised with the award on April 1, 2019. Bryce is a nurse on the Orthopedic/Neurology floor of MercyOne Waterloo Medical Center.
Bryce's nomination story follows:
A patient's daughter, "B", lives in California (2,500 miles away). Her parents live at Landmark Commons. Her dad has Alzheimer's and her mom gets "confused" (B's words). Her dad came to the ER and was admitted on 4th floor. The next morning, Bryce started his shift on the unit.
The weather was terrible that morning and B was trying to tell her mom not to go out in the weather in the event she has an accident however, her mom was pretty adamant about coming. B even said she (MOM) would make up any excuse so she could to come over. B called the hospital and spoke with Bryce on the phone. She was telling him about the circumstances of her parent's health and Bryce was adamant about NOT having her mom drive in, as the weather was very bad and he did not want her to be injured. B communicated that to her mom, and she stayed home. B told her mom that she would call her with any updates.
When she was talking to Bryce, B said not only was he very professional in his communication skills but he took at least 30 minutes on the first phone call and explained very thoroughly what was happening and the treatment of her dad's condition. They spoke two other times that day. In all the communications, B never felt that he was rushing to get her off the phone. He was very clear and professional on her dad's condition. He took the time to explain in detail about the care her father was receiving. Not only was he clear on her dad's condition, he went above and beyond and arranged for her dad to get home AND to make his physical therapy appointments with Landmark. B was SO appreciative of his efforts that when she told him Thank You, he said, "This is why I do what I do. I love my job."
B would like Bryce to be recognized as an amazing nurse. He is a valued employee as he does more than he gets paid for. He goes above and beyond for his patients!
Bryce's mother Susan and son Gavin were on hand for his surprise ceremony
The not-for-profit DAISY Foundation is based in Glen Ellen, California, established by family members in memory of J. Patrick Barnes. Patrick died at the age of 33 in late 1999 from complications of Idiopathic Thrombocytopenic Purpura (ITP), a little known but not uncommon auto-immune disease. The care Patrick and his family received from nurses while he was ill inspired this unique means of thanking nurses for making a profound difference in the lives of their patients and patient families.
Bonnie Barnes, FAAN, President and Co-Founder of The DAISY Foundation, said, "When Patrick was critically ill, our family experienced first-hand the remarkable skill and care nurses provide patients every day and night. Yet these unsung heroes are seldom recognized for the super-human work they do. The kind of work the nurses at MercyOne are called on to do every day epitomizes the purpose of The DAISY Award.”
Nurses may be nominated by patients, families, and colleagues, and are chosen by a committee of nurses to receive The DAISY Award. Awards are given throughout the year at presentations given in front of the nurse’s colleagues, physicians, patients, and visitors.
To nominate a nurse for The DAISY Award, an electronic form is available online at wheatoniowa.org/DAISY.
Kelly Richards, Chief Nursing Officer; Linda Lyons, Director; Bryce Nielsen, LPN; Traci Hagarty, Manager