Wheaton MyChart is now Wheaton Iowa MyCare powered by MyChart

posted 8/27/2017 in News

Effective August 27, the Covenant Clinic patient portal is moving from Wheaton MyChart to a new system called Wheaton Iowa MyCare powered by MyChart
Wheaton Iowa MyCare is an online tool that gives Covenant Clinic patients direct access to their personal health information. With Wheaton Iowa MyCare, patients can communicate with their providers' office, manage appointments, review medical information online, access family health information and more. Patient information is safe from unauthorized access because Wheaton Iowa MyCare is password-protected and delivered via an encrypted connection.
Most current users of MyChart can log into the new program with their same username and password, however some users may have to pick a new username. After August 27, patients can access their new MyCare account and new users can sign up for a MyCare account by going to wheatoniowa.org/mycare
This change is part of a larger transition project that involves transferring your patient information to a new electronic health record (EHR).  We thank you for your patience as we continue to work through this process.

Wheaton Franciscan Healthcare-Iowa, including Covenant Clinic, is now part of Mercy Health Network. This network was created under a joint operating agreement between Catholic Health Initiatives (CHI) and Trinity Health, and is made up of many hospitals, clinics, and other health care facilities across the country.  

One of these network facilities is St. Francis Healthcare, which also uses MyCare. Because of this, you may have received a message mentioning Trinity Health Of New England MyCare and referring you to www.trinityhealthofne.org. Please disregard this website and access your MyCare information at www.wheatoniowa.org/mycare.

If you have additional questions, please contact support by emailing and mycaresupport@stfranciscare.org.  This email address is the correct support address for Covenant Clinic MyCare patients.

You may also contact support by calling 860-714-5519.  This is not a toll-free number. Again, we thank you for your patience as we work through this process.