Medical Records

We want to make the release of information easy for you. If you want to have any of your medical information released you will need to fill out the form below:

Authorization to Disclose Health Information form

Please send completed forms to:

MercyOne Waterloo Medical Center 
Health Information Department
3421 West Ninth Street
Waterloo, IA 50702
Fax: 319.272.7810

MercyOne Clinic Medical Records
2710 St Francis Drive, Suite B2
Waterloo Iowa 50702
Fax: 319.272.5382

Sign Up for MercyOne MyCare®

Your clinic medical record available anytime, anywhere–online.

For MercyOne clinic patients, MercyOne MyCare is an online tool that gives you direct access to your personal health information. Your lab results, appointment information, medications, health history, and more are all available in a secure online environment. MyCare also makes it more convenient to communicate with your doctor’s office. Renew prescriptions, send messages, and request or cancel appointments – all online.

Click here to request your activation code.

Click here to view the full MyCare brochure English

View the full MyCare brochure in Spanish - coming soon.

View the full MyCare brochure in Bosnian - coming soon.

Sign Up for MyHospitalCare

Managing your health information just became easier! MercyOne is providing secure online health information from your recent hospital stay. With MyHospitalCare, you can have direct access to your:

• Lab results
• Medications
• Discharge instructions for what you need to do after your hospital stay
• Health history including immunizations
• Allergy list

Make sure you give your e-mail address at Check-In or to a member of your care team. You will receive an e-mail from Cerner Health after your hospital stay, so please watch for that e-mail.

If you have questions about your MyHospitalCare account, Cerner offers technical support 24/7 by calling 1.800.324.8163. If you have any questions about your medical information or test results, contact your health care team.

Please note that if you are a patient of a MercyOne clinic, you may also have a separate MyCare account for your health information from your physician office. MyHospitalCare gives you information from your hospital stay only.

Already Signed Up?